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Frequently asked questions

What areas do you serve?

We provide professional flooring installation services throughout Kent and the South East, including Maidstone, Sussex, Essex, London and more.

What information should I have ready when contacting you?

To help us respond more effectively, it's helpful to know the type of flooring you're interested in, approximate room dimensions, your location, and your preferred timeframe for installation.

What payment methods do you accept?

We accept multiple payment methods including cash, bank transfers, and in some cases, staged payment plans for larger projects.

How far in advance should I book for installation?

For standard installations, we recommend booking 2-3 weeks in advance, though we can sometimes accommodate shorter timeframes depending on our current schedule and your project's scope. For our commercial clients, we advise getting in touch at the earliest possible opportunity.